WHICH EDITIONS AND USERS ARE AFFECTED?Īll users with the Lightning Experience User permission enabled are affected by this critical update. See the auto-activation date listed under Critical Updates for your organization’s specific auto-activation date. Users can switch back to Salesforce Classic as needed, but again, for a limited time.īeginning in Winter ‘20, the update starts to auto-activates. Every week, starting the Sunday after Lightning Experience is turned on, Lightning Experience-enabled users who are working in Salesforce Classic are automatically logged into Lightning Experience. Start now to ensure a better experience for everyone when Lightning Experience is turned on later. Utilize this action to verify your organization’s existing features and customizations in the new interface and to prepare your users via change management. Īfter the update, users will still have access to Salesforce Classic when Lightning Experience is turned on, however for a limited time. Currently, users may take advantage of the built-in lead time to get used to the formal change coming next year, by selecting the Turn on Lightning Experience update that appears under Critical Updates. Salesforce will turn on Lightning Experience on a rolling basis starting with the Winter ‘20 release for all orgs with Supported Editions and User Licenses for Lightning Experience. Read more about the work DaizyLogik and Metric Media did to implement and re-launch the Second Harvest volunteer calendars using Volunteers for Salesforce and WordPress, to fulfill the food bank’s need to, “meet people where they are,” as described by Second Harvest Director of Information Technology, Elizabeth Whamond. Technology is a crucial component for Second Harvest to be able to fulfill its mission – from tracking warehouse inventory and managing distribution activities, to allowing partner agencies to order online, and routing delivery to distribution sites at specific times. The organization distributes more fresh produce than almost any other food bank in the country, through a network of 310 nonprofit partners at 1,000 sites. Read more about this project.įounded in 1974, Second Harvest Food Bank of Silicon Valley is one of the largest food banks in the nation, providing food to more than a quarter of a million people in Santa Clara and San Mateo counties every month – that is roughly 1-in-10 people across the region. Hilltop builds community and we helped built the database to support them. This allows Hilltop to track the whole journey for applicants from the moment they are waitlisted for a unit on the property to officially becoming residents. To accomplish the goals of this project DaizyLogik leveraged the Salesforce Nonprofit Success Pack (NPSP) and built additional custom structures and processes to model the organization’s business operations. Resident and Property Management with Salesforce CRM Since most staff had no prior experience with Salesforce CRM, we made sure that every new piece was built, demonstrated, and then tested and validated by staff who were provided clear testing instructions. Hilltop also wanted to have a clearer picture of its vendors and contracts as well as keep track of communications with applicants – tracking their journey to becoming residents.ĭaizyLogik used an incremental, agile, and transparent approach to build the new system that meets Hilltop’s needs. Since many of the Hilltop residents are recipients of subsidies, the organization needed a more efficient and timely way to track activities while still maintaining compliance with the subsidy requirements for certification purposes. Prior to the organization’s adoption of Salesforce CRM, Hilltop relied mainly on Excel spreadsheets and paper files to manage business operations, applicants and residents. Hilltop reached out to DaizyLogik to help them implement Salesforce CRM with the Nonprofit Success Pack. Its 124-unit, equal-opportunity facility provides affordable apartments, many with subsidies provided by HUD or the Seattle Housing Authority. Residency at Hilltop is open to all qualified, eligible persons 62 years of age or older, without regard to race, color, creed, national origin, handicap status, religion, familial status, political persuasion, sex or sexual preference. Hilltop is a nonprofit corporation that was established with two goals in mind: to provide affordable housing for individuals aged 62 and older and to nurture independence through innovative programs that help maintain, enhance and improve the lives of all who live there.
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